Returns & Exchanges

At Altru Apparel, we want you to love your fit; if you are not completely satisfied, you can return your unworn items within 30 days of delivery for a full refund or exchange. Please ensure all original tags are attached and the garment is in its original condition to qualify for processing.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your apparel.

3

Drop Off Package

Affix the label to your package and drop it off at any authorized carrier location or scheduled pickup point.

4

Receive Your Refund

After our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing